Administrative Experience

Your campus experience will include some time spent taking care of practical matters, such as registering for classes, requesting transcripts, and paying tuition. Find out which transactions and the services that support them can be handled online and at a distance.

Managing your personal information

1. What personal information can you view online—your contact information, grades, degree progress, financial status, or other information?
   Students can view their name, mailing addresses, phone numbers and emergency contacts through the Kyou student portal’s Enroll & Pay system, which also manages the university’s online enrollment functions. Through this same system, students may view their demographic records and enrollment service holds, which must be addressed before enrollment. Holds may include an outstanding balance from the student health center or a notice about an overdue library book. Grades can be viewed online at the end of the semester through the Enroll & Pay system.
   
   
2. Can you update any of this information online yourself?
   Yes, students can update personal demographic and emergency contact information directly through the Kyou student portal.
   

Conducting business

1. Which of the following can you do online?
   
   • Check admissions status – Yes.
   • Pay bills – Yes.  
   • Apply for, view, and accept financial aid awards – Yes (Federal Application form).  
   • Register for, add, and drop courses – Yes.
   • Learn course grades (online or by phone) – Yes, online .
   • View and print unofficial transcripts – Yes (ARTS form).
   • Check progress toward completion of degree requirements – Yes (ARTS form).
   • Make campus bookstore purchases – Yes.
   • Apply or reapply for admission (some students actually are auto admitted within a day) – Yes.
   • Update address and phone information – Yes.
   • Change preferred name – Yes.
   • View, print and pay bills – Yes.
   • View account summary – Yes.
   • Select and purchase Options (yearbook, tickets, parking permits, etc.) – Yes.
   • View Residency status – Yes.
   • View Grades, class schedule, holds, To Do Checklist – Yes.
   • View the catalog and schedule of classes – Yes.
   • Set up access for Guardians – Yes.
   • Other – Check status of library items (checked out, overdue, fines/fees, renew items, etc.), View Course schedule, View enrollment appointment, and any Holds on enrollment.
     
     
2. What campus and community services are covered by debit-card, smart-card, or one-card systems?
   • Library check-out
   • Campus photocopying
   • Laser printing in student computing labs
   • Residence hall laundry facilities
   • Debit transactions in various campus offices and campus food service locations
   • Pizza delivery

   The KU Card (LINK: http://www.ku.edu/~kucard) also can be used as an ATM/debit card in conjunction with opening a checking account with one local bank.

3. Are the school catalog—including course descriptions, degree requirements, and academic policies—and the semester/term schedule of classes available on the Web?
   The Browsable Timetable of Classes is available for visitors who want to view available classes. Enrolling students can access more information about class availability and other details through the Kyou student portal. Both resources are available to current students in one convenient location via the Kyou portal at https://students.ku.edu
   
   Many important campus policies are available online for students via the Online Student Handbook at http://www.studenthandbook.ku.edu/. Other campus policies are found on the Office of the Provost Web site.
   

Privacy, security, and usage rules

1. What security and privacy policies are in place to protect student information?
   The KU Information Technology Security Policy applies to students, faculty, and staff to protect and secure information resources of the University community.
   
   The general right to privacy is granted to the extent possible within the electronic environment.
   
   
2. How does the campus protect students from identity theft?
   A student’s written consent must be obtained before sharing any identifying information beyond directory-level information. The university may only share personally identifiable information without the student’s consent as detailed in the KU Student Records Policy.
   
   Students may learn about proactive steps they can take to protect their identity at http://www.ku.edu/identity/.
   
   
3. How does the campus notify students of their rights under the federal Family Educational Rights and Privacy Act (FERPA)?
   A notice of KU’s FERPA-related policies and procedures is printed in the Student Handbook under the heading “Student Records Policy" and in the Timetable of Classes (printed for Fall, Spring and Summer terms) in the general information section. 
   
   
4. Is network bandwidth limited for peer-to-peer software, gaming, Web cams, or other programs requiring high levels of network resources? Yes.
   Are Web pages filtered? No.
   
   
5. Is there a campus code of behavior about using computer resources?
   KU’s campus-wide Responsible Use Policy is available in draft form and will apply to faculty, staff, students, official university affiliates, and any other individuals who use University electronic information resources. The ResNet Responsible Use Agreement must be accepted by every on-campus student housing resident before they can access to the KU Network .
   
   
6. Does the campus have policies addressing peer-to-peer file sharing, virus software, and copyright?
   An online tutorial and quiz are available to educate students about peer-to-peer file sharing and copyright infringement. The quiz is mandatory for students who receive copyright infringement notices from external agencies. The University of Kansas licenses an anti-virus software package and requires student who live in on-campus housing to use this software. The anti-virus software is free to all KU students, staff, and faculty for both their university-owned and personal computers.
   
   
7. How does the campus manage e-mail spam?
   KU uses software that identifies email that looks like SPAM and marks it with a SPAM score in the subject line. The SPAM scores helps users to filter SPAM with tools in their various email software programs. KU does not automatically delete these messages in order to avoid accidentally deleting legitimate emails.