Networking and Telecommunications Services (NTS) provides cable television (CATV) service to the University community via the campus-wide broadband system. Programming includes educational, informational and entertainment channels and broadcasts.

LAN Support Services will provide data storage and backup services to meet departmental data storage needs. This service includes user rights management, remote access, and the ability to share data and collaborate across departments. This service is included with the LAN Support Services Desktop Support Package. It may also be purchased separately.

LAN Support Services provides Microsoft Windows and Sophos antivirus updates, patches for standard applications and security updates to workstations on an ongoing basis. This service is included with the LAN Support Services Desktop Support Package. It may also be purchased separately.

LAN Support Services will maintain and enhance employee productivity by providing standardized, yet personalized desktop configurations which include system utilities and campus services that allow your workstation to perform seamlessly. If problems do occur, LSS will provide troubleshooting and issue resolution on desktop/laptop hardware and software. LSS provides onsite and/or emergency remote desktop support 24x7x365 and acts as your Department Technical Liaison.

Information Technology Security Office (ITSO) offers firewall management and/or design for the University community to ensure firewalls are deployed according to industry standards and best practices. We will work with your existing infrastructure or recommend replacements for your existing firewall infrastructure with advanced technologies that are visible or invisible to the hosts on the network.

The Public Computer Support unit offers basic lab management and support for departmentally owned computer labs. This service includes creation of an image to enable quick restoration of machines, authenticated access if appropriate (users log in to access machines), automatic updates for operating systems and anti-virus programs, and general maintenance.

LAN Support Services provides managed access to printing resources and support for networked printers.

Information Technology Security Office (ITSO) offers security assessments for the assets (workstations, servers and other devices) in your department. This assessment includes identifying and documenting risks and vulnerabilities to your assets. This assessment will help your department comply with the stringent security guidelines required in grant environments, and in federal regulations such as HIPAA, FERPA, and GLBA.

The Information Technology Security Office (ITSO) offers security consulting that provides strategies and/or methods for securing the assets in your environment (workstations, servers, and other devices). Security consulting follows an initial security assessment, which is also provided by ITSO.

KU campus departments can choose to locate their servers in the Computer Center machine room. Services provided include twenty-four hour system monitoring, maintenance manager services, controlled power and AC environment, a secure facility, backup, restore and offsite vaulting services, and problem management.

LAN Support Services will help plan, deploy, and manage key operationalaspects of your department`s server, operating system software, and network access to a defined scope of business applications. LSS will ensure compliance and integration with required existing and planned technology platforms, and will ensure the physical security and electronic access security of the assets within the hosted environment.

KU offers voice service to staff and faculty that include analog and digital telephone service, automated KU directory assistance, conference calling, voice messaging and caller ID for digital lines.

Network and Telecommunication Services provides limited "Full Motion" two way audio and video conferencing between sites on campus as well as national and international locations.

KU Information Services provides a central web server where campus departments can create a departmental web site. This server hosts all administrative and departmental web sites.

Web Services provides custom programming and database integration for web based applications. The range of services include

• PHP and Perl programming expertise
• Oracle or MySQL databases
• Custom user and administrative interfaces

Custom web design services include

• Analysis of content, audience, use, etc. of existing web site(s).
• Identification of key content (existing or new).
• Creation of visual design and information architecture.
• Site mockup(s) for early evaluation by client and/or users.
• Staff training in Dreamweaver to maintain and add to the site following completion of the project.
• Ongoing technical support for Dreamweaver and site structure by phone or scheduled appointment.

Web design or redesign services include

• Analysis of content, audience, use, etc. of existing web site(s).
• Identification of key content (existing or new).
• Conversion of existing materials and creation of new pages in the KU Web template (see http://www.ku.edu/site/how/ for more details).
• Site mockup for early evaluation by client and/or users.
• Staff training in Dreamweaver to maintain and add to the site following completion of the project.
• Ongoing technical support for Dreamweaver and site structure by phone or scheduled appointment.

Clients may contract with Web Services to maintain existing web sites. Service includes content updates, additions, and/or reformatting of existing documents (such as Word or other HTML) as requested by the client. Maintenance does not include redesign of site or other online applications.

Web Services provides experienced web developers who

• Work directly with clients to analyze content, audience, use, etc. of existing web site(s).
• Help identify necessary resources (staff, software, content, etc.) to improve existing web materials and/or processes for web maintenance.
• Advise developers of best practices and tools for improving and implementing online content.
• Ensure that web materials consider maintenance issues, accessibility, and quality control.

The ARTS form gives students a quick overview of classes taken and requirements fulfilled.

Networking and Telecommunications Services (NTS) provides cable television (CATV) service to the University community via the campus-wide broadband system. Programming includes educational, informational and entertainment channels and broadcasts.

KU offers voice service to staff and faculty that include analog and digital telephone service, automated KU directory assistance, conference calling, voice messaging and caller ID for digital lines.

Network and Telecommunication Services provides limited "Full Motion" two way audio and video conferencing between sites on campus as well as national and international locations.